Infrastructure Engineer – Jira Administrator (Onsite), Richardson, Texas

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Richardson, Texas

Date Posted:



United States of America


TX232: Richardson 1727 CityLine 1727 East CityLine Drive Building C27, Richardson, TX, 75082 USA

Position Role Type:


Raytheon Technologies is looking for an Infrastructure Engineer with strong Jira and Confluence experience.  This project has completed Agile transformation efforts and is now operating in the SAFe framework. All teams supporting the project are actively using tools like JIRA and Confluence for daily execution. The Jira Administrator role will engage directly with the Engineering Operations (EngOps) and Agile Release Train (ART) teams to assist with maintaining the JIRA data model hygiene, supporting Program Increment planning, and enabling program initiatives as a member of the Lean Agile Center of Excellence (LACE). Tasks for this role include, but are not limited to:

  Maintain Jira Data Model:
Team Index
Board Index
Components Index
Plan Index
Filter Index
Maintain Dashboards for:
Data Hygiene
Jira Audits
Sanity Checks
PIPE Preparation
Support Program Initiatives:
Dependency Tracking (Data Model)
Metrics (Queries)
Jira Sync (low to high)
Manage user permissions
Add/remove users to/from Lateralus Project Admin group
Assist with system admin bulk updates

The ideal candidate will have strong communication and organization skills for this role. Experience interfacing with leadership and cross-functional teams are also preferred. This is a high visibility role that interfaces with all individuals on the program to enable successful execution.

Clearance requirement: US Citizenship and a Current active TS/SCI Clearance is required

Required Skills:

Experience with JIRA, Confluence.
Experience with Agile development processes.

Desired skills:

Programming/Scripting Languages (VBA, Groovy, Python)
Experience with Microsoft Power Query or Power BI
Agile Certificates (SAFe)
Strong communication and organizational skills are preferred

Note: While the Desired skills listed above will help fulfill the responsibilities for the position, the candidate does not have to be proficient in all the skills mentioned above.

Education Requirements:

Typically requires a BA/BS Degree in Science Technology Engineering or Math (STEM) with focus in the following areas: Computer Science, Computer Engineering, Math, Physics, or Information Technology and 5 years of experience is preferred.

Relocation assistance available provided final candidate meets eligibility requirements.

Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles.  ALL eligibility requirements must be met to receive the Referral Awarding.

ALL eligibility requirements must be met to receive the Referral Awarding.

Benefits” Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Pais Time Off, and Holidays.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

RTX Raytheon / Equal Opportunity Employer

JBRTX-01603341  2023.03.10

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FVR04 SKUUU, Richardson, Texas Richardson, Texas  ZC ZCCX