Linthicum, MD +3 more
Requisition ID: R10085015
Location: Linthicum, MD, USA +3 more
Citizenship Required: United States Citizenship
Clearance Type: None
Telecommute: Yes-May consider hybrid teleworking for this position
Shift: 1st Shift (United States of America)
Travel Required: Yes, 10% of the Time
Positions Available: 1
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history – from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.
Northrop Grumman Enterprise Services Sector in Linthicum, Maryland is seeking a highly motivated Systems Support Manager 2 to support our Engineering, Manufacturing Systems & Infrastructure (EMSI) organization.
The EMSI organization is seeking an individual to manage a geographically distributed team of both junior and experienced infrastructure engineers and systems analysts supporting customer programs.
This candidate is responsible for daily operations of the team (direct supervision of the staff, assignment of work, schedules, career development, and operating budget). Candidate is responsible for providing leadership direction to subordinates utilizing management guidelines and general policies, including planning and program performance, technical performance, and quality of work. The primary focus for the team is to provide support for infrastructure systems, software and engineering tools and applications currently utilized by programs within the Sectors supporting multiple enterprise level service lines – research, engineering and manufacturing networks and high-performance computing.
Responsibilities include oversight of system administrators across all product lines who administer server operating systems and applications. Candidate will meet with ESPMs, existing customers, potential customers, product-line owners, and system-line owners to understand requirements for server and application support. Candidate will prioritize incoming requests and escalations for server and application support.
Direct supervision/management of a staff of approximately 20 geographically distributed team members
Support goal planning, career development, and related management oversight for direct staff
Provide guidance and oversight to employees to complete key deliverables
Interact with EMSI teams and customers on significant technical matters often requiring coordination between organizations
Coordinate strategic meetings and communication with MS PMO customers and partners
Work closely with IPT leads across the service lines to ensure organizational goals are being met
Analyze metrics to identify areas for improved efficiencies across all product lines supported by team members
Oversee updates and documentation of training materials for new System Administrators
This position requires collaboration and team building across multiple domains and a demonstrated ability to independently prioritize, plan, and execute work tasks in a rapidly changing, fast-paced environment while maintaining high quality results. Strong written and oral communication skills and interpersonal skills will be demanded in this role.
Bachelor’s Degree in a Science, Technology, Engineering, Mathematics (STEM) discipline and a minimum 5 years of relevant work experience
A minimum 2 years of experience leading teams of engineers/system administrators
Knowledge and experience with server and storage administration
Knowledge and experience with Windows and/or Linux operating systems
Knowledge and experience with System Administration and IT Management Process Improvement
Experience communicating with customers, other technical teams, and senior management to report status, proactively identify and resolve issues, and collect and refine requirements
Ability to handle multiple competing priorities in a fast-paced, matrixed environment
Time management skills and a proven ability to ensure completion of tasks within schedule and budget
US Citizenship is required for this position
Experience with project management of IT Support activities and Software engineering experience on large- and small-scale programs
Experience working in large-scale IT environment
Knowledge and experience with Agile Kanban and Scrum processes
Knowledge and experience with ITIL v4
Knowledge and familiarity with software/systems development pipelines, product life cycle processes, or high-performance computing clusters
Knowledge and familiarity with Network infrastructures
Knowledge and familiarity with the Atlassian Tool Suite
Understanding of virtualization technologies: VMware, vRealize Automation, and Horizon View VDI
This position reports to Linthicum, MD, USA, however, you are able to work from any of the additional 3 locations listed above.
Salary Range: $130,500 USD – $195,700 USD
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
Northrop Grumman / Equal Opportunity Employer
MMDUU, FVR06 SKUUU, Linthicum, MD +3 more Linthicum, MD +3 more ZC