Sr. Solutions Designer, AME (Remote), RemoteCity, Maryland

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RemoteCity, Maryland

Date Posted:



United States of America


HMD99: Field Office – MD Remote Location, Remote City, MD, 21401 USA

Position Role Type:


This Senior Solutions Designer role is for experienced sales engineering professional, overseeing the compilation of customer information and the guidance of sales representatives in formulating solutions for customers which requires for the individual to maintain currency of in-depth technical knowledge of the company product lines and seek to enhance the overall performance of the sales engineering team.

Additionally, the incumbent requires in-depth knowledge of airport systems and/or successful proposition of medium to large-scale project-based IT design-deploy-migrate-manage type services engagements and highly developed technical expertise and will be fully responsible for providing a compliant technical solution design that would meet the customer requirements and is able to successfully lead demos to the customer.

Primary Responsibilities:

Attends and presents at national/country trade shows to be able to provide technical advice to customers.

Engages with customers during bid stage and leads all the pre-sales and verbal interaction 

Work with the Sales team to identify client requirements and monitor technical specification changes (business, operational, etc.) during the bid stage.

Work with the Product Development team to identify customer requirements for product development and enhancement prioritization

Manage all coordination with all stakeholders during the bid stage

Able to respond to functional and technical elements of RFIs/RFPs.

Responsible for architecting, validating, demonstrating airport solutions and services.

Has no direct reports, but often leads and/or guides the activities of virtual teams to build service solution propositions for customers

Works with multiple customers across Americas region, in collaboration with Collins global teams

Ensure the risks and costs associated with each solution proposition are fully understood and addressed

Drive compelling proposals, presentations, and other customer and internal communications and discussions during opportunities

Effectively articulate the details of the solution components in a proposed customer solution

Co-ordinate and drive solution costing & pricing associated with opportunities and ensure that solutions proposed are appropriately shaped to meet the commercial and contracting requirement internally and of the customer

Manages overall technical solution proposal with coordination of different teams, evaluation measurements, and other disciplines for large or complex projects.

Researches, evaluates, and recommends investments or changes in technology, resources, procedures, equipment, systems, or other assets to improve the quality of the organization’s systems products and services.

Ensures the logical and systematic conversion of product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.

Decomposes customer specifications and system level requirements into sub-system and piece part requirements and generates verification criteria and plans for the requirements.

Support customer technical escalations, best practice sharing, designing solutions; and answer technical questions throughout the sales process in order to identify/progress/close sales and develop customer relationships.

Guides new sales representatives as needed and ensures that they understand the policies and procedures and the product details.

Leads/supports the contract and/or proposal process as needed to drive the pre-sale and solutioning activities of the team.

Minimum Requirements:

Typically a Bachelor’s degree (typically in Science, Technology, Engineering or Mathematics (STEM)) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations. 

Typically an Advanced Degree in a related field and minimum 5 years of experience OR  

In absence of a degree, 12 years of relevant experience is required  

Work experience in an airport or airline environment dealing with medium or large scale IT projects (from capture to design and eventually delivery) in a customer facing role  

Preferred Requirements

Cloud experience.

Troubleshoot and find solution/s to difficult and sometime complex technical issues to resolve or support the immediate and wider team/s

Influence and negotiate with the customers throughout the life cycle of the project  

Communication & Presentation ability in English and Spanish

Experience with developing and launching new products.

Experience in the use of new technologies, architectures and systems to provide new solution sets including the use and development for cloud solutions

Take market research and customer requirements to perform gap analysis.

Conduct market analysis and prepare new product business plans.

Ability to work effectively in a matrixed team environment locally and globally with the ability to coach, review and delegate work to relevant team member/s as maybe required 

The salary range for this role is 94,000 USD – 196,000 USD; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes: 

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

Tuition reimbursement program

Student Loan Repayment Program

Life insurance and disability coverage

Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Ovia Health, fertility, and family planning

Adoption Assistance         

Autism Benefit

Employee Assistance Plan, including up to 10 free counseling sessions

Healthy You Incentives, wellness rewards program

Doctor on Demand, virtual doctor visits

Bright Horizons, child and elder care services

Teladoc Medical Experts, second opinion program

 And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


Background check and drug screen required (every external new hire in the U.S.)

Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other — propel us all higher, again and again.

                                                                                                                                               Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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RTX Raytheon / Equal Opportunity Employer

JBRTX-01600624  2023.03.25

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